Named after its Pennsylvania hometown, Erie Insurance has provided cable car policy since 1925. The caller is known for its sterling record in settling claims and for its overall customer serve. In fact, J.D. Power ranked Erie as second better among indemnity companies in the nation for its 2021 U.S. Auto Claims Satisfaction Study .

Pros and Cons



  • not available countrywide
  • No on-line claims-filing


Erie unfortunately is not a nationally aircraft carrier ; preferably, it is a region-specific policy company, based primarily in the Northeast and Midwest. Its products are available in Illinois, Indiana, Kentucky, Maryland, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia, Wisconsin, and the District of Columbia. To verify coverage in your area, you can visit the Erie Insurance web site and enter your nothing code .

coverage Options

In the areas it serves, Erie Insurance offers all of the state-required car insurance coverage. additionally, it offers :

  • Pet Insurance (for injuries during an auto accident)
  • Personal item coverage for items damaged, destroyed, or lost in an auto accident
  • Glass coverage for windows, windshield
  • Roadside assistance/rental car coverage
  • Locksmith services

besides, for just $ 35 or less excess per year, you can add Erie Auto Plus to your policy. With this plan, you receive diminishing and waive deductibles, a $ 10,000 death benefit, and other raise benefits .


Among the wide range of discounts are some rate reductions that will specifically appeal to parents of adolescent drivers or young drivers paying for their own policy policy. These deals include :

  • Youthful Driver Discounts for unmarried drivers younger than 21 who live with their parents
  • Driving Training Discounts for drivers younger than 21 who complete an accredited training course
  • Erie Rate Lock, which keeps premiums the same every year regardless of accidents
  • Multi-car and multi-policy discounts of up to 25%

Digital experience

For a smaller insurance company, Erie Insurance offers a properly web site that allows customers to do a draw in regards to their policies. On the web site, you can obtain a car insurance quote, find a local Erie Insurance agent, access your account to pay your bill, file an auto-glass call, and more .
Erie recently added a fluid app available for Android devices. From there, you can manage your placard, path claims, and more .

Customer Satisfaction

Despite being a regional car insurance party, Erie Insurance does n’t clown around in terms of customer gratification. In fact, J.D. Power awarded Erie the # 2 in the U.S. and # 1 touch in the North Central area during the 2021 U.S. Auto Insurance Study .
Erie maintains a complaint index of 1.10 from the National Association of Insurance Commissioners ( NAIC ), representing a slightly higher than average floor of complaints proportional to other companies in the market. The company has an A+ rating in fiscal lastingness from AM Best.

Our verdict on Erie Insurance

Erie Insurance has an extensive history and excellent reputation in the insurance industry. additionally, Erie offers some of the best premium rates for young drivers—close to 60 % cheaper than the national average .
obviously, the biggest drawback to Erie Insurance is its restrict handiness. additionally, Erie Insurance does not allow customers to file car claims online : They must call their local agent or use the toll-free number to the corporate service concentrate. however, customers seem satisfied with the policy claims process as a hale, even if it strikes some as a bite old-school .

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