As a nonstandard insurance company, it specializes in providing service to drivers who have a less-than-perfect drive history and are having trouble getting a quote elsewhere. But we were n’t impressed with Infinity ‘s customer overhaul, so shoppers may want to consider other options before going with Infinity.
Reading: Infinity Auto Insurance Review
Infinity auto insurance quotes
overall, Infinity offers rates that are slightly higher than average for both typical drivers and most with a spotty tug history .
however, its rates for a younger driver were much higher than we found at early insurers, so we recommend that new drivers look elsewhere for better rates .
Infinity Insurance for drivers with good driving histories
We found that Infinity ‘s rates for drivers with no holocene driving incidents were about median. Its distinctive rate for minimum coverage in California was $ 549 per class — about 13 % cheaper than the average rate we found among key competitors .
however, Infinity was still more expensive than Geico or Mercury, two of the more low-cost options we considered .
Full coverage was slightly cheaper than average, at $ 1,709 per year — 2 % less than the average rate we found .
Infinity Insurance rates for higher-risk drivers
We found that Infinity ‘s rates tended to be less competitive for new people or those with a driving misdemeanor — two types of drivers who typically pay more for car indemnity .
For model, we found that a driver with a speeding ticket will find rates at Infinity about 6 % cheaper than modal among the competitors we looked at. But a driver with a DUI will find rates about 3 % higher than median .
An 18-year-old buy minimum coverage can expect to pay about 44 % more than average at Infinity — it offered us the most expensive quotation mark of any insurance company we considered. policy is expensive for younger drivers, but most drivers will find a better share elsewhere .
|
18-year-old driver (min coverage) |
Speeding ticket |
DUI |
|
|---|---|---|---|
| Infinity | $2,591 | $2,161 | $3,101 |
| Geico | $1,186 | $2,158 | $3,484 |
| Mercury | $1,300 | $1,963 | $2,455 |
| National General | $1,751 | $1,987 | $1,987 |
| Farmers | $2,126 | $3,232 | $4,039 |
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Infinity car insurance review
We ‘ve compiled highlights of Infinity ‘s policies and services that you should know about, along with a map of Infinity ‘s footprint. Its coverage may change over time, sol call the insurance company to see if it ‘s available in your state .
Infinity RSVP vs. Infinity Special: What’s the difference?
When getting a quote from Infinity Insurance, you may have the choice to choose one of two different policies : Infinity RSVP or Infinity Special .
The main deviation is that when receiving a repair covered under your policy ( such as after a collision ), Infinity RSVP is only accepted at in-network repair shops. however, all repair influence is guaranteed, meaning you wo n’t be responsible for extra costs if things end up being more expensive .
On the other hand, Infinity Special does n’t limit which patronize you can go to, but the work is not guaranteed. additionally, Infinity Special allows you to purchase higher utmost liability limits than RSVP, if you wish .
In general, RSVP tends to be slightly cheaper than Infinity Special, though this is n’t true 100 % of the meter .
Infinity coverage map
eternity is open for newly customers in four states and services existing policies in three others .
If you live elsewhere, you can enter your ZIP code into Infinity ‘s on-line quote system and get information about other available insurers in your state .
States where Infinity is available for new customers: Arizona, California, Florida and Texas .
States with renewal policies only: Georgia, Nevada and Pennsylvania .
Service highlight: Infinity DriverClub
Although Infinity relies heavily on independent agencies and brokers, its mobile app allows policyholders to make payments, store electronic policy ID cards, ask questions and access the DriverClub servicing. DriverClub is Infinity ‘s countrywide hand brake wayside service program. We found that it may be cheaper than most other towing servicing options — and you do n’t have to be an Infinity policyholder to use it .
Industry reviews of Infinity auto insurance
eternity has hard fiscal ratings but far more consumer complaints than expected for an insurance company of its size .
Infinity ‘s complaint index was very poor, even among nonstandard indemnity companies — which much have more complaints than average. Its mark of 7.31 means that Infinity customers are more than seven times more likely to make a complaint than a distinctive policy customer .
|
Metric |
Rating |
|---|---|
| AM Best | A |
| NAIC complaint index | 7.31 |
About Infinity claims
To file an Infinity car policy claim, policyholders can either log in to their Infinity account or call the 24/7 servicing number. For third-party claims, all filing must be made through the service number .
Online: Log in to your Infinity bill to view your policy and stream call status, or check by claim information on-line .
Phone: Call 800-353-6737 ( 1-800-3KEMPER ) to report a raw claim or accident or to check the status of an existing title .
Infinity discounts and fees
Compared to early major car insurers, we found that Infinity does not offer many discount options, and the measure of these discounts varies by coverage american samoa well as the driver ‘s department of state of residency. Below, we ‘ve listed the discounts Infinity offers .
|
Discount |
State |
|---|---|
| Multicar | FL, TX, AZ |
| Mature driver improvement course | CA, FL |
| Good student | CA |
| Renewal | CA |
| Homeowners | FL, TX, AZ |
| Paid-in-full | FL, TX, AZ |
| Advance quote | FL, TX |
| Safety features | FL |
| Paperless | AZ |
| Online quote | TX, AZ |
| Accident-free | TX, AZ |
| AAA membership | AZ |