Named after its Pennsylvania hometown, Erie Insurance has provided cable car indemnity since 1925. The caller is known for its sterling read in settling claims and for its overall node service. In fact, J.D. Power ranked Erie as number 7 among insurance companies in the nation for its 2020 U.S. Auto Claims Satisfaction Study .

Pros and Cons



  • not available nationally
  • No on-line claims-filing


Erie unfortunately is not a countrywide carrier ; quite, it is a region-specific indemnity company, based chiefly in the Northeast and Midwest. Its products are available in Illinois, Indiana, Kentucky, Maryland, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia, Wisconsin, and the District of Columbia. To verify coverage in your area, you can visit the Erie Insurance web site and enter your zip code code .

coverage Options

In the areas it serves, Erie Insurance offers all of the state-required car insurance coverage. additionally, it offers :

  • Pet Insurance (for injuries during an auto accident)
  • Personal item coverage for items damaged, destroyed, or lost in an auto accident
  • Glass coverage for windows, windshield
  • Roadside assistance/rental car coverage
  • Locksmith services

besides, for good $ 35 or less extra per year, you can add Erie Auto Plus to your policy. With this plan, you receive diminishing and waive deductibles, a $ 10,000 death benefit, and other exalted benefits .


Among the wide array of discounts are some rate reductions that will specifically appeal to parents of adolescent drivers or youthful drivers paying for their own indemnity policy. These deals include :

  • Youthful Driver Discounts for unmarried drivers younger than 21 who live with their parents
  • Driving Training Discounts for drivers younger than 21 who complete an accredited training course
  • Erie Rate Lock, which keeps premiums the same every year regardless of accidents
  • Multi-car and multi-policy discounts of up to 25%

Digital have

For a smaller insurance company, Erie Insurance offers a decent web site that allows customers to do a bunch in regards to their policies. On the site, you can obtain a car policy quote, find a local Erie Insurance agent, access your score to pay your circular, file an auto-glass claim, and more .
Erie recently added a mobile app available for Android devices. From there, you can manage your charge, track claims, and more .

Customer Satisfaction

Despite being a regional cable car insurance company, Erie Insurance does n’t clown around in terms of customer satisfaction. In fact, J.D. Power awarded Erie the # 2 spot in the middle atlantic region and # 1 spot in the North Central region during the 2021 U.S. Auto Insurance Study .
Erie maintains a complaint index of 1.10 from the National Association of Insurance Commissioners ( NAIC ), representing a slenderly higher than average level of complaints relative to other companies in the grocery store. The company has an A+ rat in fiscal military capability from AM Best.

Our verdict on Erie Insurance

Erie Insurance has an across-the-board history and excellent repute in the insurance industry. additionally, Erie offers some of the best agio rates for young drivers—close to 60 % cheaper than the home modal .
obviously, the biggest drawback to Erie Insurance is its limit handiness. additionally, Erie Insurance does not allow customers to file car claims online : They must call their local agent or use the toll-free number to the corporate service center. however, customers seem satisfied with the insurance claims procedure as a solid, even if it strikes some as a spot old-school .

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