Bought by Many has revealed the top 10 go car indemnity companies in the UK based on high scores for customer service and complaints handling from fiscal services reappraisal firms including Fairer Finance, adenine well as the quality of the cover on offer, including extra add-ons. These rankings are based on Bought by Many ’ s August 2021 data .
direct Line rise from fourth place in 2020 to take this class ’ mho top position because of its excellent customer service, individual multi-car discount, and comprehensive policies, particularly business car policy .
conduct Line Group has multiple brands, products, and distribution channels to give customers diverse options to protect their cars, homes, pets, businesses, and travel plans. Its cable car insurance solutions aim to provide low-cost but high-quality policies by offering benefits such as a undertake hire car, ahead travel, and a carnival claim committedness .
Admiral is a UK-based indemnity company that specialises in car insurance. The insurance company leapfrogs about all other companies in the list, rising from the 10th to irregular spot. It received an overall rat of 8.9 out of 10 from customer reviews verified by software company Reevoo and gained scores of 9.1 for relief of purchase, 8.9 for clearness of policy information, and 8.7 for value for money.

Admiral ’ randomness car indemnity is divided into three levels of coverage : comprehensive ; third-party only ; and third party, fire, and larceny. Its comprehensive design provides the most coverage – covering third party, fuel, larceny, and the cost of repairing or replacing the vehicle if involved in an accident or damaged maliciously. It besides has numerous benefits, including windshield coverage, a courtesy cable car, and extended covering for policyholders driving overseas .
Aviva was recognised by Bought by Many as one of the best multi-car providers in the UK as it offers up to a 10 % multi-car dismiss. The discount rate does not apply to optional extras, but customers can insure up to five vehicles under one policy and must be registered at the same address. Its occupation vehicle policy was besides commended as it provides coverage for people who travel between different locations for work .
Aviva plc is a multinational policy company that serves over 33 million customers across 16 countries. The levels of its car policy cover constitute comprehensive examination a well as third party, fire, and larceny indemnity .
The comprehensive indemnity covers loss or damage to the owner ’ south fomite, indebtedness, uninsured drivers, fomite convalescence, driving other cars, legal costs, motor injury, and comes with an person no title discount .
John Lewis Finance secures the fourth spot, thanks to its eminent scores for customer service and complaints handling given by research and rat agency Fairer Finance .
John Lewis Finance has been offering quality fiscal solutions at competitive prices for over 150 years. Its car policy offers misfuelling cover, uninsured driver protection, friendly technical services, a courtesy car, ahead travel cover, and 90-day european blanket. It besides allows customers to tweak their policies through optional extras such as legal protection, car breakdown, and a protect no claim discount. Its policies are underwrite by Covea Insurance plc .
Hastings enters this year ’ mho rankings in fifth spot. It is one of UK ’ s leading general indemnity providers, with more than 3.1 million live customer policies and over 3,300 employees in its offices in Bexhill, Leicester, Gibraltar and London. Around 90 % of the firm ’ mho policies are immediately underwritten by the group ’ s Gibraltar based insurance company, Advantage Insurance Company Limited .
Hastings offers flexible car policy with several benefits, giving policyholders the exemption to add optional features, including enhanced personal accident cover, breakdown, centrifugal legal expenses, and identify auspices .
Churchill Insurance was deemed as providing one of the best person multi-car and business cable car indemnity policies in the UK.

Founded in 1989, Churchill Insurance was among the first direct motor indemnity providers in the UK. Its car policy has a 24-hour emergency helpline, guaranteed repairs for five years if the policyholder uses Churchill-approved repairers, a new vandalism promise, and a courtesy car as standard. It besides allows customers to choose among a surrogate, promote, or money when the car is written off .
Churchill is besides good known for its low-cost DriveSure telematics indemnity policy, which was designed to help new drivers to drive safely and lower their premiums .


Civil Service Insurance Society ( CSIS ) is a specialist provider for people in the civil service. Of all the insurers considered for the list, it had the best overall customer experience fink. Policyholders report that CSIS ’ s complaints handling process is outstanding, with a evaluation of more than 97 % customer gratification. The insurance company recently won a Times Money Mentor Gold Award for customer know. One key feature of its car insurance products is the handiness of interest-free monthly instalments and no administration fees or charges .
Being a nonprofit organization organization, CSIS donates all profits to civil and public service charities through its partner, the CSIS Charity Fund. In the end decade entirely, the insurance company has donated more than £7 million to diverse charitable institutions .

8. Bell Insurance

Bell Insurance is part of the Admiral Group. It specialises in car insurance for first-time, safe, and youthful drivers. The insurance company uses “ plug-and-drive ” black box engineering to ensure fair premiums. This telematics system is besides open to experienced drivers, helping them reduce premiums through Bell ’ s safe driver schema. Bell ’ s Safe Driver ( Plug and Drive ) policy has been given a four-star evaluation out of five by autonomous fiscal research worker Defaqto .

9. Age Co

Age Co is known for providing fiscal products and services for people over 50. It offers car and family indemnity, fiscal services and funeral plans, and independent living solutions .
Age Co ’ s car policy line is divided into indemnity for the over 60s, policy for the over 70s, and insurance for the over 80s. Customers can purchase comprehensive, third-party fire and larceny, or third-party only coverage .
available benefits of Age Co ’ s car indemnity policies include a message relay service that allows policyholders to contact a acquaintance or family after an accident, coverage for permanently fitted audio equipment, a Get You Home service, inexhaustible windshield cover, centrifugal breakdown cover, and european blanket for up to 180 days per annum. It besides has optional key protective covering, excess protection, and motive legal security coverage.

10. Dial Direct

dial Direct is one of the UK ’ s largest insurance companies, providing car, avant-garde, and home indemnity products to more than one million customers. Its policies include a wide range of features and benefits, allowing customers to select a comprehensive policy product that suits their needs and life style .
direct Dial ’ s comprehensive car insurance policy covers for loss or price caused by accidental or malicious damage, fire, larceny or attempted larceny, or vandalism. If the insured ’ second vehicle is involved in an accident caused by an uninsured motorist, any surfeit that they pay will be refunded. A contribution of up to £300 per claim besides goes towards the cost of replacing a child ’ s car seat. The insurance company ’ s car insurance has received a 4.5-star ranking out of five on consumer follow-up web site TrustPilot .
( Updated August 26, 2021 )

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