Advertiser disclosure Progressive is the state ‘s third-largest car insurance company and covers millions of drivers each year. however, Progressive insurance reviews vary. Our research shows that coverage can be a effective choice for drivers who are in their 20s and people with a DUI in their history. To see how progressive measures up with the best cable car policy companies, we ‘ve combed through Progressive indemnity reviews and investigate Progressive fiscal constancy and insurance coverage options. You ’ re most likely required to carry cable car indemnity in your department of state, so it is crucial to research and find a reputable company. Use this review to start your own research.

In this article:

Our Take On Progressive: 4.5 Stars

We rate Progressive 4.5 out of 5.0 stars because of its assortment of cable car policy coverage, valuable add-ons, and farseeing history in the industry. If you can find a good pace, then Progressive is a ache bet and will fulfill covered claims, based on many positive progressive car policy reviews.

Progressive Pros Progressive Cons
Good choice for high-risk drivers Average customer satisfaction
Easy quotes process Higher rates than some competitors
Superior financial strength rating from AM Best  
Nationwide availability  

Progressive Overview

Progressive is one of the top car insurers in the United States and wrote over $ 40 billion in insurance premiums in 2020, according to the National Association of Insurance Commissioners ( NAIC ). AM Best gives Progressive an A+ rate in fiscal forte, which means it has superscript fiscal ability to meet insurance claims. According to our survey of 1,000 cable car policy customers, 74 percentage of progressive customers are satisfied with the company. Progressive has been around since 1937, but it continues to evolve with the times. progressive car insurance was the first indemnity that people could purchase on the internet in 1997. The company was besides the first gear to introduce a usage-based policy option in 2008. As one of the largest indemnity providers in the diligence, Progressive offers a number of coverage options. unfortunately, studies based on progressive car insurance reviews tell us that the claims summons is about average.

Progressive Insurance Coverage

These are the main types of car indemnity you will find with Progressive and about any early major supplier :

  • Bodily injury liability and property damage liability (BI/PD)
  • Collision insurance
  • Comprehensive car insurance
  • Medical payments (MedPay)
  • Personal injury protection (PIP)
  • Underinsured/uninsured motorist coverage (UM/UIM)

additionally, Progressive offers a few supernumerary types of coverage. These add-ons are among the reasons why Progressive insurance reviews well.

Progressive Add-On Coverage Details
Roadside Assistance This includes towing, lockout services, flat tire changes, and fuel delivery.
Loan/Lease Payoff This coverage option will pay for the difference between your totaled car’s market price and the amount you have left on your loan. However, unlike gap insurance, it will only cover up to 25% of the current value of your car.
Rental Car Reimbursement This covers about $30 to $50 per day for a rental car if your car has been in a covered accident.
Custom Parts and Equipment Value This coverage option will pay for replacement items you’ve added to your car. For example, if you installed a $1,000 subwoofer and then got in an accident, this option would repair or replace it.
Rideshare Insurance Many rideshare apps only offer extended coverage when you’re actually on a pickup or drop-off route, not when you’re waiting around on the app to get a trip. This Progressive auto insurance option extends your rideshare coverage for that period of time.

How Long Does A Progressive Claim Take?

According to the J.D. Power 2020 U.S. Auto Claims Satisfaction StudySM, car claims take about 10 days on average to resolve. progressive came in 17th place out of 18 companies in the J.D. Power 2021 U.S. Auto Claims Satisfaction StudySM, therefore progressive customers can expect claims to take around 10 days or slightly longer on modal. That said, we found 29 percentage of Progressive claims took longer than four weeks to be resolved in our consumer survey.

How To Cancel Progressive Car Insurance

To cancel a progressive cable car indemnity policy, you need to contact an agent or customer service example by phone, electronic mail, or mail. You can cancel your policy effective on that like day or schedule a cancellation in the future.

Progressive Homeowners Insurance

According to the NAIC, Progressive is the tenth-largest home policy supplier in the country. progressive offers dwelling coverage that can pay for damage from hard weather, fire, falling trees, and more. Loss of habit coverage can pay for animation expenses after a cover consequence. other options include liability and personal property coverage.

Progressive Life Insurance

Progressive besides offers a variety of liveliness policy options to cover different situations. You can get term and whole life indemnity policies plus other options like short-run life indemnity or concluding expense indemnity. other coverage options include :

  • Business insurance
  • Motorcycle insurance
  • Condo insurance
  • Renters insurance
  • Travel insurance

Progressive Auto Insurance Costs And Discounts

Drivers in low-cost states pay about $137 per month for progressive cable car policy, according to Progressive ’ s web site. Drivers in medium-cost states pay around $167, and those in high-cost states pay about $232. many progressive policy reviews that disclose prices mirror these rates. Based on data from our inquiry, these are average prices for drivers of a few ages and listed genders ( applies to full coverage policy ) :

Age and Listed Gender Annual Rate Estimate
24-year-old male $2,042
24-year-old female $1,961
35-year-old male $1,311
35-year-old female $1,392

Progressive Insurance Cost By State

The express where you live can dramatically affect what you pay for Progressive insurance. This is ascribable to a variety of reasons, including state regulations on insurance pricing, policy requirements, and the population density of the state of matter. here ‘s how Progressive ‘s average pace estimates compare to each state ‘s average estimates ( where data was available ). These full coverage estimates apply to 35-year-old drivers with good citation and adept drive records. You can see that Progressive is cheaper than average in some states but more expensive than average in others.

How Can You Save With Progressive?

progressive claims that drivers can save an average of $ 750 on their car insurance policies. To help you save, Progressive offers several discounts, stating that 99 percentage of policyholders are eligible for at least one dismiss.

Progressive Discount Details
Multi-Policy Get a nearly 5% policy discount for bundling home and auto insurance or another of Progressive’s insurance products, such as renters insurance.
Multi-Car Save about 12% if you have more than one car listed on your Progressive policy.
Continuous Insurance Earn a discount if you are consistently insured with no gaps or cancellations.
Teen Driver Earn a discount if you add a driver who is 18 or younger to your policy.
Good Student Discount Save if you have a student on your policy who maintains a “B” average or better.
Distant Student Discount Get a lower premium if the full-time student on your policy lives more than 100 miles from home and does not have a vehicle while away.
Homeowners Earn 10% off if you are a homeowner.
Online Quote Save about 4% if you get an online Progressive quote.
Sign Online Save about 8.5% if you sign your documents online.
Paperless Lower your payment by choosing to receive documents via email (only applicable in combination with the sign online discount).
Pay in Full Save on car insurance by paying your six-month policy up front.
Automatic Payment Get a lower rate by setting up automatic payments from your checking account. This discount cannot be combined with the pay-in-full discount.

handiness may vary by state of matter. While some car insurance providers offer discounts to military members and their families, there is no progressive military discount.

Other Money-Saving Features

beyond discounts, Progressive has other ways for customers to save money on payments and deductibles. The condom driver rebate plan Snapshot® tailors your car indemnity policy price to the way you drive, and a deductible savings bank earns you $ 50 toward your future deductible for every six-month period without an accident or ticket. progressive policies besides include an accident forgiveness feature of speech that is mechanically included with policies in some states. If your claim is less than or equal to $ 500, Progressive wo n’t raise your rates.

Progressive Auto Insurance Reviews

While many people find low-cost premiums with Progressive, Progressive reviews are desegregate in terms of customer satisfaction, which is common with policy providers.

Positive Progressive Insurance Reviews

happy Progressive customers mention affected role and helpful agents and a flying claims process. hera are a match of model Progressive indemnity reviews from the BBB.

“ I was in car accident and was treated with great care and respect. I got the coverage I was due in a timely manner. And I ca n’t say adequate about the representative in Fort Collins, C.O. who was incredibly kind and helpful. ” – Karen G. via BBB

“ After our car was totaled in a hail storm in North Texas, the company appraiser and village people were very helpful and patient when walking us through a fairly complex routine while making the process less nerve-racking for us. There was a minor error with getting the correct address information for our deposit, which was cursorily adjusted. ” – Sandy Z. via BBB

Negative Progressive Insurance Reviews

Some progressive customers have complained about Progressive indemnity cost. One commentator was mistakenly overcharged and expressed irritation that it took over a workweek until they were reimbursed. progressive insurance reviews show that mistakes are inevitable with bombastic insurance companies. The best car indemnity companies work to resolve such issues arsenic soon as possible.

“ I had a policy for Progressive. It was overpriced, and [ the company ‘s ] customer service was awful and unprofessional. I found a unlike company that offered more and better coverage with amazing customer service for a divide of the price. ” – Stephanie S. via BBB

“ progressive took out payment from my bank account after I had already made a payment. After I called and explained that the money they took was my lease money and I would need it back angstrom soon as potential, they told me that there was nothing they could do and I would have to wait 12 occupation days for a refund and offered no apology. ” – Jennifer T. via BBB

Progressive Insurance Complaints

Progressive has closed over 1,000 complaints posted to its BBB page in the death class. While this may sound like a distribute, keep in heed that the insurance company manages millions of policies, so the count of complaints filed with the BBB is less than 0.1 percentage. Progressive makes an campaign to address each of these complaints in a timely manner. however, it did not address a number of complaints in time, which is why it has a D- rat from the BBB.

Progressive Apps And Technology

Progressive ‘s web site is a footfall ahead of the rival with the Name Your Price tool and a price comparison tool that lets you compare rates between insurance companies. Name Your Price doesn ’ t inevitably save you money, but it lets you see a design shape that fits your budget quickly. When you input your desire payment, you will receive coverage recommendations that suit your budget. It surely can save you time.

Snapshot App

With Snapshot, you can download a mobile app or receive a circuit board device in the chain mail and tug normally for six months while it tracks your habits. Depending on your drive, your car insurance rate could go down. however, some people see their liberal rates go up, so that ’ s something to consider. Progressive says most people with estimable driving habits get a $ 145 discount rate at the end of the Snapshot program. Snapshot has a 4.6 out of 5.0 rating on the Apple App store based on more than 3,700 reviews. On the Google Play memory, the app has a rate of 3.9 out of 5.0 based on over 9,900 reviews. These are high scores compared to like apps offered by other insurers.

Other Top Choices For Car Insurance

While we highly recommend Progressive, it ’ randomness always smart to get car policy quotes from a couple of providers before signing up for a policy. We recently compared the diligence ’ s most popular cable car insurance companies and found Progressive, USAA, Geico, and State Farm to provide the best value. USAA offers excellent car indemnity for military members and veterans, Geico has great ratings across the board, and State Farm provides a positive customer service experience during quotes and claims. Read our comprehensive examination USAA car insurance recapitulation, Geico car indemnity review, and State Farm car indemnity review to see how these companies compare to Progressive.

FAQ About Progressive Car Insurance

Does Progressive policy have a good reputation ? overall, Progressive has a good repute. Our surveil found 74 percentage of customers are very or slightly meet with the company. Progressive besides has an A+ rate from AM Best, which means it has the fiscal stability to handle claims obligations easily. Does Progressive pay well on claims ? According to the J.D. Power 2021 U.S. Claims Satisfaction Study, about 86 percentage of customers were satisfied with their claim experience from Progressive. While this is a solid military rank overall, most other providers had higher scores in the study. Is progressive bad indemnity ? progressive offers bad insurance and can cover people who have DUIs, late at-fault accidents, or poor credit scores. That said, Progressive is not entirely for bad drivers, as many good drivers find abject rates with the ship’s company. How much is progressive car insurance ? On average, people pay between $ 137 and $ 232 per month for progressive car policy depending on the state they live in. Costs can be influenced by a act of things like population density, driving history, and country indemnity regulations. What kind of indemnity does Progressive offer ? liberal offers indemnity that can cover anything from a classic car to a boat or golf haul. The company besides provides home, health, property, pet, travel, and life policy, a well as Progressive professional liability indemnity. Does Progressive car indemnity recruit rates after six months ? progressive recalculates its rates every six months, but that doesn ’ thymine mean your progressive car insurance rate will go up. It will credibly increase if you have been in an accident or received a slate. It could besides go up if you move into a more populate area.


In an attempt to provide accurate and indifferent information to consumers, our technical review team collects data from dozens of car insurance providers to formulate rankings of the best insurers. Companies receive a score in each of the following categories, american samoa well as an overall weighted score out of 5.0 stars.

  • Industry Standing: Insurers with strong financial ratings and customer-first business practices receive the highest scores in this category.
  • Availability: We consider availability by state as well as exclusions for specific groups of drivers.
  • Coverage: This rating is based on types of insurance available, maximum coverage limits, and add-on policies.
  • Cost and Discounts: Our research team reviews sample quotes for a variety of drivers in every state. Companies with lower prices and many car insurance discount opportunities receive the best scores.
  • Customer Service: We comb through customer reviews and consumer feedback studies from experts like J.D. Power.
  • Technology: Auto insurers with mobile apps, advanced online services and telematics are more likely to meet consumer needs.

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