MetLife was founded in 1863 to assist sailors and soldiers with wartime-related injuries. Over 150 years late, the company continues to be well-known for its life policy policies. More recently, MetLife has expanded into other areas of indemnity, including car insurance. Although MetLife doesn ’ t have the highest review for customer service and atonement, it does stand out for having highly-rated claims handling .

MetLife Quickpoints

  • Average full coverage premium: $1,923
  • Region offered: 50 states
  • Market share: .97%
  • AM Best rating/financial strength profile: A+ (Superior)
  • J.D. Power rating: 2/5
  • Specialty coverages: Rideshare endorsement (not available in all states)

MetLife customer satisfaction and complaints

MetLife received 3/5 Power Circles in J.D. Power ’ randomness 2019 U.S. Auto Insurance Study. By area, MetLife was ranked 2 out of 5 in Florida, New England, the North Central region and the Southeast Region. however, MetLife scored much higher—4 out of 5 stars—in the New York region. MetLife scored even better for overall customer satisfaction in J.D. Power ’ sulfur 2020 U.S. Auto Claims Satisfaction Study, MetLife received a score of 886 out of 1,000. On the list of 25 insurance companies, MetLife ranked in fifth place. Customer atonement accounts for things like coverage options, discounts, price and customer service. There are a diverseness of factors that can positively or negatively impact a company ’ s atonement seduce, like the number of policyholders it has and the book of claims it processes.

How factors affect MetLife’s auto insurance rates

The average cost of a broad coverage car insurance policy from MetLife is $ 1,923 per year, which is a good snatch higher than the national average of $ 1,555. The average minimum coverage policy costs $ 873 per year. however, factors like your drive record and credit grudge have an impact on your rate. The table below highlights some of the things that can affect the monetary value of car policy. The rates below are for full coverage insurance :

Average rate Accident Speeding ticket Poor credit
$1,923 $3,270 $2,680 $2,887

How driving record affects MetLife car insurance rates


Having an accident on your drive record will about constantly cause your rate to increase ; MetLife ’ sulfur rates were more than $ 1,300 higher with an accident as a component. After one accident, you are seen as a bad driver, so insurers will raise your rate to compensate for likely future claim payouts. MetLife adjusts rates differently for at-fault five not at-fault accidents. unfortunately, the caller doesn ’ deoxythymidine monophosphate volunteer accident forgiveness, so any crash could increase your agio .

Speeding ticket

You might think getting a speed tag is no big deal, but it has a bad impact on your car insurance premium if it stays on your record. Speeding tickets are seen by policy companies as hazardous driving demeanor that could lead to dearly-won claims. With one speeding ticket on record, MetLife ’ randomness rates were higher by $ 757, on median. Speeding violations normally stay on your record for 3-5 years, after which prison term your rate will typically decrease .

Poor credit

Another gene that can impact your cable car policy pace is your accredit score. Having hapless accredit mechanically puts you in the “ bad ” class, in most states. Those with poor credit rating visit rates about $ 1000 higher than those with good credit with MetLife. indemnity companies have statistical reason to assume people with hapless credit are more probably to file claims. however, improving your credit grudge can lower your car indemnity premium at the clock time of renewal.

MetLife auto insurance discounts

MetLife offers car insurance discounts, but merely a handful. Compared to the indemnity industry in general, MetLife ’ s discounts offerings are much lower. MetLife customers can save money on their car policy by being a dear driver, signing up for automatic rifle payments and bundling their policies. There are besides employer and association discounts .

MetLife auto insurance premium length

MetLife Insurance offers year-long policies. After the 12 month time period ends, your policy is up for reclamation. At that item, your pace might increase or decrease due to changes with your drive record, citation score or claims history. You can besides adjust your coverage levels, purchase endorsements and add discounts .

MetLife vs. other insurance companies

Company J.D. Power Score (Overall) J.D. Power Score (claims satisfaction) AM Best Average rate full coverage
MetLife 861 2/5 A+ (Superior) $1,923
AAA 869 3/5 A (Excellent) $1,948
Allstate 858 4/5 A+ (Superior) $1,896
American Family 878 3/5 A (Excellent) $1,218
Amica 861 5/5 A+ (Superior) $1,449
Auto-Owners 869 5/5 A++ (Superior) $1,308
Erie 880 5/5 A+ (Superior) $1,141
Farmers 849 3/5 A- (Excellent) $1,540
GEICO 875 4/5 A++ (Superior) $1,260
The Hartford 895 4/5 A- (Excellent) $1,572

MetLife mobile app and digital experience

overall, MetLife ’ randomness digital feel is about average for the diligence. The company ’ s web site provides a cosmopolitan overview of the policies and discounts offered, but it lacks in-depth information. The web site does not make citation of specific coverages or endorsements. And unfortunately, there is no option for getting a quote on-line. MetLife ’ s standout digital have is its fluid app. You can file a claim, make changes to your policy and pay your premium right from your call. Currently, drivers can not request wayside aid through the MetLife mobile app .

Alternative insurance products offered by MetLife

MetLife is best known for its life policy policies. The company besides offers home policy, positron emission tomography insurance, health indemnity, dental insurance, cancer indemnity, vision policy, long-run worry indemnity, disability policy, accident indemnity and respective other types of aesculapian coverage. MetLife profile

Product Discounts J.D. Power rating
Home insurance Home safety features
Employer discounts
Policy bundling
Dental insurance N/A 2/5
Life insurance N/A 3/5

In the spotlight

  • MetLife’s auto insurance gets mostly average ratings.
  • Compared to other providers, MetLife’s insurance premiums are on the higher end.
  • The company lacks digital resources and tools that other companies offer but offers a higher profile of other insurance products that could be bundled with auto.


coverage utilizes Quadrant Information Services to analyze quoted rates from thousands of slide fastener codes across all 50 states, using MetLife ’ second premiums written. Quoted rates are based around the profiles of a 30-year-old male and female with clean drive records, thoroughly credit and the keep up full coverage details :

  • $100k bodily injury liability per person
  • $300k bodily injury liability coverage per crash
  • $100k property damage liability coverage per crash
  • $500 collision coverage deductible
  • $500 comprehensive coverage deductible

minimum coverages were applied to match express requirements. Both drivers used a raw, finance 2018 Toyota Camry, commuting 5 days a week and driving 12,000 miles per year. An accident was defined as an at-fault accident with $ 3k in property damage. A accelerate incident was defined as speeding 16-20 MPH over the limit. These rates were publicly sourced from insurance company filings and should be used for relative purposes only – your own quotes may be unlike.

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